How It Works
From enquiry to equipment delivery, understand every step.
Contact us and we will help confirm suitable equipment and arrangements.
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Provide required date, healthcare oxygen instructions, delivery location, equipment needs and expected duration.
Equipment Confirmation
We confirm suitable equipment category, available model, rental plan, deposit, delivery fees and included accessories.
Payment & Agreement
Customer receives quotation, rental agreement, deposit information and payment instructions.
Equipment Preparation
Equipment is cleaned, tested, accessories prepared and delivery checklist completed.
Delivery & Handover
Equipment placed safely, basic connection, operation demonstration and alarm explanation. Caregiver understanding confirmed.
Rental-Period Support
Ask equipment operation questions, report faults, request accessory replacement, extend rental or add equipment.
Collection
Confirm collection date, inspect returned equipment, record any damage, process deposit return according to terms.