Terms and Conditions

1. Scope

These terms apply to all enquiries, rentals and transactions through the OxygenEasy website and services. By using this website, you agree to be bound by these terms.

2. Service Description

OxygenEasy provides rental services for home and portable oxygen concentrators, medical oxygen cylinders and related accessories. Services include delivery, basic setup and rental-period support.

3. Medical Disclaimer

OxygenEasy does not provide medical diagnosis or prescribe oxygen settings. All oxygen equipment must be used according to the patient's doctor or healthcare provider's instructions.

4. Information Accuracy

Information on this website is for general reference only. Equipment specifications, pricing and availability are subject to change and are confirmed at the time of booking.

5. Customer Responsibilities

Customers are responsible for providing accurate medical instructions, using equipment as directed, maintaining rented equipment properly and following safety guidelines.

6. Intellectual Property

All content on this website, including text, images and trademarks, is protected by copyright. Reproduction without permission is prohibited.

7. Limitation of Liability

OxygenEasy shall not be liable for any direct, indirect or incidental loss arising from the use of information or services on this website. OxygenEasy is not responsible for equipment failure, delivery delays or events beyond reasonable control.

8. Governing Law

These terms are governed by the laws of the Hong Kong Special Administrative Region.

9. Contact

For enquiries about these terms, please contact us via WhatsApp or telephone.